Jack Schulze

Principal at BERG

Jack Schulze is a principal at BERG, and co-founded the company in 2005. Jack leads product development work at BERG as well as the Here & There map and animation and communications invention. He leads many of the partnership projects, including previous engagements with Google, Intel, and the BBC among others.

Jack conceived and lead the design on Little Printer, the Web-connected printer. Little Printer creates miniature personalised newspapers, and is the first of BERG’s family of smart products for the home. Jack has been designing physical products connected to the web and new behaviours for mobile phones for a decade.

Pixels, Plastic, and Little Printers

The Explosion of connected devices has just begun. Kickstarter is a petri dish of new products from the factories of China, by designers everywhere. But do these products have more in common with the old hardware world… or the web that we know and love? Jack is from the company BERG, creators of Little Printer – the web-connected printer with its own personality. He will share the preoccupations of the studio; lessons from bringing Little Printer into the world; and some thoughts on what’s around the corner for designing connected devices.

Daniel Harris

Service Design Director at Fjord

As a service design expert, entrepreneur, and business leader, Daniel works closely with clients to define and accelerate organisational and business transformation strategies through the use of design thinking.

He operates across the multiple facets involved in enhancing what organisations offer, and how customers or clients access services. He is an expert in defining propositions so that they fit the behaviours, desires, and requirements of the market, across the fabric of every emerging and established media channel.

Leading the amazing design talent at Fjord, Daniel ensures that clients quickly get the most novel, tangible, and innovative ideas for making a difference within the complexity of today’s multi-platform customers.

Service Design – a mission, practice and craft

You may well be practicing service design in your UX work. But what defines it? And how does it differ from user experience design?

Through articulating the mission, practice, and craft of service design, Daniel will be attempting to clarify what is becoming an increasingly useful practice to those working in multichannel design practices today. He will be looking at the Service Design industry, the market, and the world today to offer perspectives for a common definition.

Jonathan Rez

Senior Experience Architect at Razorfish

Jonathan is an interaction designer who develops engaging, user-friendly experiences and services within digital and built environments.

Jonathan started designing user interfaces for dot-com start-ups while still at university. He attended a cross-disciplinary design program which focused on graphics, products and spaces. His first commercial work out of university was an interior design project for a Jim Beam themed bar – a design which won a competition for its consideration of customer flow and its use of the space.

This project crystallised his fascination with the interplay between design and psychology, an interest which continues to shape his career. A few dozen website designs and many whiskeys later, he found himself working with urban planners and architects to improve the experiences people have as they traverse and use complex physical spaces, such as hospitals, university campuses and urban districts.

Jonathan holds an MA in Creative Practice for Narrative Environments. He is a sessional lecturer at the University of New South Wales in Australia where he wrote the course Visual Identity in the Built Environment. He is a regular guest speaker at universities and presents at conferences.

UX and the City

We live in a predominantly physical world. In our daily lives we traverse urban environments and have interactions within tangible spaces.

These spaces are comprised of physical landscapes, which are inundated with 2D and 3D elements – the lexicon of the city. Careful choreography of such elements ensures that environments communicate information, express meaning, influence our experience and shape our behaviour on a daily basis.

The experiences we have within the physical realm are designed by architects and urban planners. Compared with these professions, which have accumulated wisdom spanning millennia, UX is but a toddler. It runs around skillfully, but has much to learn as it matures.

In this presentation Jonathan will share lessons he has learnt along the way, while working with urban planners and architects to create and improve human experiences in the built environment.

Luke Forsythe

Freelance Senior UX & UI Designer

Luke is a designer with a focus on universal design and usability.

Now a mobile UX & UI designer based in London, he started his journey into digital from a first degree in product design from Ravensbourne.

Always trying to expand his perspective, previous titles have included Interaction Architect, Visual Designer and Senior Service Designer, learning HTML and CSS along the way. He also has worked for a startup, client side and agency side; designing cross-platform, digital products for companies such as Canal+, Film4, AT&T, Barclaycard and Tesco.

As a result he is somewhat obsessed by the process of UX design, it’s various permutations, its relationship to Interaction, Graphic and Product Design and crucially how this young discipline may evolve to better serve the end user.

The design of everyday things: What can UX learn from Product Design?

At some point in 1945, after the Second World War, someone decided that product design was a thing. For almost 70 years designers have been putting special effort into the tools we make, observing how they’re received and adjusting the process accordingly.

Fast forward to today and the world is a vastly different place. Our tools have evolved. UX has arisen as a discipline. But people are the same. Are we reinventing the wheel?

In this talk Luke will be looking at what UX practitioners can learn from what is deemed “traditional” product design and how they can apply it to their own UX process.

He will also examine how apps should be designed more like tools than websites and how UX designers should be able to take on more of a holistic role; actually focusing on the end user, above all else.