Each workshop runs twice during the day. Delegates will be able to select two workshops to attend.
Consultant, Requisite Variety; Research Assistant, Brunel University
Dan Lockton is a designer and researcher specialising in design for behaviour change—applying techniques from psychological and technical disciplines to the problems of influencing human behaviour for social and environmental benefit, through the design of products, services, systems and environments. He’s the author of the Design with Intent toolkit, an ongoing project to build an interaction design pattern library for influencing user behaviour, bringing together insights and examples around behaviour into a form that’s usable during the design process.
At present he does freelance consultancy and lecturing/speaking projects as Requisite Variety, and is a research assistant on the Empower project, a collaboration between More Associates, Brunel University and the University of Warwick which aims to reduce the energy use of workplaces through connecting people with energy and behavioural data from CarbonCulture in meaningful and engaging ways. Alongside all of this, he’s also in the final stages of writing up his PhD at Brunel. In the past, Dan’s worked in R&D for Sir Clive Sinclair, built some unusual bikes with Ben Wilson, and written a book on the Reliant Motor Company.
Follow Dan: @danlockton
Running a gamut of gambits: exploring behaviour change strategies and design
When designers are trying to influence users’ behaviour, we inevitably do so with some model embodying assumptions about how users will behave and react to the way the product or service behaves. In practice, a product or service influencing a user’s behaviour can work best when the objectives of each side and the designer’s and user’s model of the system are compatible, so, it’s important to try to understand the models that users have of your system and design using strategies that match them.
Inspired by Wizard of Oz testing and a stack of 1960s pop-psychology books, in this workshop we’ll explore, choose and try out a range of behaviour change strategies on each other. Playing either ‘devices’ or ‘users’, we’ll seek to influence each other’s behaviour—as ‘designers’, using the Design with Intent cards to select strategies to match what we know about the ‘users’, and then running the simulation to see how right we were, and what kind of extra information we need to find out. Are we going to try to match users’ thought processes, or change how they think?
UX Consultant for Tobias & Tobias
Prior to joining Tobias & Tobias, Jonty was Creative Services’ Lead Designer at Zoë Mode, where his work included user interface design and look and feel management for a range of clients including: Disney, Microsoft, Activision and Konami.
Jonty has also worked at Band & Brown as Head of Digital Design for their digital arm, iJack. He has worked as a freelance contractor for a range of interactive agencies providing innovative solutions to complex design and interaction problems.
Jonty has worked on several nominated and awarded projects; a Bitgamer award and a Develop nomination for Chime, a BIMA and an AOP nomination for icons.org.uk and a further Develop nomination for You’re in the Movies. His work has been featured in leading industry publications.
Follow Jonty: @gringomoses
Rapid Paper Prototyping or You Make Them Do It. Can You?
We often find ourselves charging into workshopping – of all kinds – without giving proper pause for thought as to whom we’re asking to do what and why.
In this workshop we will work through a rapid paper prototyping task as defined by you (the client). We’ll endeavour to mimic the pressures and time constraints we often put on our own clients when getting to grips with new techniques, generating ideas quickly and iteratively; and being expressive in front of one’s peers.
Don’t worry, there will be cake.
Julie has spent the last decade solving User Experience and creative problems across web, mobile and TV services. She currently works at Public Zone – a digital agency focused on delivering great User Experiences for the charity and public sector.
She has a passion for user centred design in all its forms, from information architecture to brand development, and produced Public Zone’s User research handbook in Jan 2011.
Before joining Public Zone Julie was a Creative Director at the BBC where she was responsible for leading a number of major projects including the award winning BBC iPlayer service.
Follow Julie: @JulieDodd
Teasing out Business and User Requirements in Workshops
In an ideal world all projects would have time and budget for up front, one-to-one audience research. In reality sometimes all you get is an hour or so with a big group of people, all of whom have different needs and wants. In this workshop Julie will take participants through a number of different exercises to help them understand how they can tease requirements out of both internal and external audiences in group sessions. The session will be very hands-on and participants should come away with quite a few easy tricks to add to their repertoire.
Guardian News & Media
Martin Belam is Lead User Experience & Information Architect at Guardian News & Media, working across the award-winning Guardian website and mobile platforms. He has spent over a decade building digital media products for global brands like the BBC, Sony and Vodafone, including a three year spell working independently as a consultant based on the island of Crete. He is a contributing editor to FUMSI magazine, and helps run London IA, a community for IA and UX professionals. Martin blogs about User Experience, journalism and digital media at currybet.net.
Follow Martin: @currybet
Testing on a tiny budget: DIY research techniques to improve product design
As UX people, we always want to build products that come from amazing inspiration, but shaped by the real world grounding of rigorous research and testing. And as UX people, we are always working up against tight deadlines, with a research budget that won’t stretch. Especially in an agile environment, there is an onus to test and rapidly iterate products without a great deal of lead time.
In this practical workshop, you’ll learn techniques to get lo-fi rapid user testing done quickly on a lo-fi budget. By the end of the workshop, you will be leaving confident that you can run a guerrilla usability test in your office or on location.